Canvas Administration Faculty FAQ
This page has commonly asked questions regarding administering your Canvas course:
- When will my courses be available in Canvas?
- How to Update my Syllabus?
- When I upload a file, students are getting an 'unauthorized' error message. How can I fix this?
- How do I access a course from a previous term?
- How do I grade work in a course from a previous term?
- I had a Canvas Course on my dashboard, but it disappeared. What happened?
When will my courses be available in Canvas?
- Canvas courses are loaded with content at least 6 weeks before the start of a block.
- Students will have access 2 weeks prior to the start of a block or term.
- View the Canvas Course Timeline for additional information.
How to Update my Syllabus?
The video below provides an overview of the process. For detailed guidance, refer to the Simple Syllabus page for step-by-step instructions.
When I upload a file, students are getting an 'unauthorized' error message. How can I fix this?
This error typically occurs when a file is linked from a location that students cannot access.
Common causes include:
- Uploading a file to My Files instead of Course Files.
- Copying and pasting file links from another course rather than re-linking the file directly from the destination course.
To resolve the issue:
- Open your course and select Files.
- Upload the file to your course files by selecting Upload and following the prompts.
- Return to the page where the file link appears and select Edit.
- Use Insert > Document > Course Document to locate the file in your course files.
- Insert the file and select Save.
Additional information:
Tips:
- Course files include any content uploaded to a course.
- At 香港伦理, each Canvas course has 524 MB of file storage.
- Use Kaltura to store and share video content rather than uploading video files directly to Canvas course files. This helps conserve course storage space and provides a better viewing experience for students, including automated captions generated using speech recognition technology.
How do I access a course from a previous term?
After a course has officially ended, you can still access it in a read only state by following these steps:
- Click on Courses in the Global menu.
- Scroll down and click on All Courses.
- On the All Courses page, scroll down to Past Enrollments and click on the course you wish to view. You are not able to add a past enrollment course to your dashboard.
How do I grade work in a course from a previous term?
You may need to grade work in a course from a previous term for students who have received an Incomplete. If a course has ended, then the Canvas course will automatically change to a read-only state for students and they are no longer able to submit work unless they received extended access. If a student(s) needs additional time to complete this course as part of an 'Incomplete' grade, the instructor needs to do the following:
- Request extended course access by contacting Ed Tech Systems.
- Notify the Office of the Registrar of the extension, if the extension is beyond 60 days from the end of the course.
Include the following information when contacting these departments:
- The student(s) that is receiving an extension.
- The course CRN. This is included in the course name in Canvas.
- The course term.
- The date the extension is being granted until.